What the FAQ?

Wildly Free angles the mirror to reflect the light beyond just offering kindly created products. It's a space where we can explore, together that the term "beauty" is unmeasurable and so are its traditional "standards". 

With a Founder who has spent a significant amount of time in the corporate area of the beauty industry, she has landed here to lead a journey of creating change within this space by combining safe ingredients, innovative initiatives, sustainable standards, and social activism action.  

By democratizing this space, and redefining consumerism, it takes us one step closer to global sustainability. 

You can find Wildly Free at select retail partners and events.

We offer 15% off your first order when you sign up for our newsletter. In signing up for our newsletter you will receive communication of any upcoming sale offers. 

Thank you for your interest in offering Wildly Free in your retail space! Please find our wholesale information here. 

This is completely understandable! Please contact us directly and we will personally assist you with any product questions you may have and if necessary, we are happy to provide you with a sample to ensure your confident in a future purchase. 

We love collaborating with other small businesses who align with our values and have a product vision we can bring to fruition. Contact us to make the magic happen.

Good question! Please see our Sustainability Standards page to learn the many unique ways you can reuse your packaging. 

We do our best to source environmentally friendly materials for all of our packaging, including our shipping packages. With some of our packaging comprised of recycled materials we take the extra step to ensure they can be recycled again, resused, or compostable. Uniquely, our Soap Box Brows instructions cards are made of fairtrade wildflower paper which can be planted to bloom your own bunch of beautiful flowers. 

Aside from our eco-packaging standards, all orders will be “carbon neutral” shipped. That means that we will eliminate, capture, or otherwise mitigate all of the carbon emissions created from your orders treating your front door! 

When shipments are offset, you fund projects that reduce greenhouse gas (GHG) emissions like protecting forests or building wind farms. 

Although your satisfaction is very important to us, for safety and sanitary reasons, we currently do not accept returns or exchanges for items that have been used. We are happy to exchange unused (non-damaged) merchandise for other products or a Wildly Free gift card. 

If your products are damaged or broken during shipping, please contact us
immediately and we will issue a new item to be shipped.
For all broken or damaged claims, photos will be requested before any replacement items are sent.
Contact support@gowildlyfree to file a claim.

As cool as we think it'll be we currently do not ship outside of the United States.

We offer free shipping on all orders of $100+. Shipping rates are based on the weight of your order and are calculated during online checkout. Learn more about our shipping policy here.